I think the review would have to be catagorised as 'tough, but fair'. It emphasises the immense potential that Nimble has, in the SME market in particular, and identifies the key challenges facing the company in the year ahead.
CRM Watchlist 2013 winners: Social is as social does the mainstream - Nimble review from ZDNet19/3/2013
The following is part of a review of 3 CRM applications - Get Satisfaction, Lithium and Nimble - written by Paul Greenberg as part of a series of articles critiquing the winners of CRM Watchlist 2013 which was published in ZDnet recently.
I think the review would have to be catagorised as 'tough, but fair'. It emphasises the immense potential that Nimble has, in the SME market in particular, and identifies the key challenges facing the company in the year ahead.
It is a great resource, but if you need help making sense of it, click here to schedule a call with one of our team.
Nimble, the pioneer of social relationship management now integrates with HootSuite, makers of the market-leading social media management system. Now users can connect social media best practices to Social CRM capabilities, such as identifying, connecting and nurturing prospects to really engage with their customers.
Great review of Nimble's first year at the DEMO Conference from CEO Jon Ferrara. To find out more about Nimble CRM and how you can make it work in your organisation - click here |
Author - Michael McKennaMike has been working in the CRM arena since 2001. With a BA in Economics and a BSc. in Financial Information Systems from Trinity College Dublin, plus a background in project management and sales, Mike is a recognised CRM expert with over a decade of experience in delivering cost-effective solutions that work. To get notified of new posts on this Blog, click on the button below.
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