Nimble is the first CRM in the HootSuite App Directory and the integration is available free to all Nimble and HootSuite users.
This is a significant step by Nimble towards their goal of becoming the primary source of consolidated contact insights and the most effective tool to engage and nurture business relationships. The Nimble app for HootSuite makes it easier for you to grow your business network, track social conversations, realize measurable value from your social media investments and finally "close the loop" on social selling.
What is HootSuite?
What is Closed Loop Social Selling?
This is where closed loop social selling can help.
Modern social businesses know that the key to sustained success is to include all departments and all employees in the customer engagement process. Closed loop social selling enables your company to track your prospects all the way through the customer lifecycle – from “hello” to “welcome aboard” to “how can we help you?” When all departments actively track someone from prospect to customer, the entire organization can stay on the same page with their critical contacts and conversations, and measure the resulting ROI.
“Social media is moving beyond the early adoption by marketing and community managers to the rest of a company’s customer facing business professionals. Sales, Service and Support teams will benefit greatly by utilizing social media to enable customer engagement and social selling,” says Ryan Holmes, CEO of HootSuite. “Through the Nimble app, business teams can now follow up with social media leads, nurture relationships in real time, and close deals easier than ever before.”
Nimble App for HootSuite Overview
5 Ways the Nimble App Will Boost Your Social Selling Effectiveness
1. Closed Loop Social Selling:
2. View Nimble Contacts in HootSuite:
3. Create Contacts in Nimble From HootSuite Streams:
Once a contact is added to Nimble, you and your team will be able to match additional social networks, view related connections, and log conversations and other important sales data in Nimble.
4. View Contacts in Nimble:
Now you can jump directly from the HootSuite dashboard to the Nimble contact record to manage deeper contact details, such as seeing a complete conversation history, scheduling follow up to-do’s, logging notes and forecasting sales.
5. Nimble Automatically Maps Additional Social Profiles to a Contact:
As you can see there’s a lot to be excited about with our new Nimble CRM integration with HootSuite. Improve your teams social selling capabilities by starting your free trial of Nimble today! Don’t forget to add in our Nimble App from the HootSuite App Directory to get complete Closed Loop Social Selling.